Join our mission to elevate the human experience around the world

You'll:

• Maintain brand voice, personality, and consistency across all social/digital platforms.
• Own social media management across channels including LinkedIn, Facebook, Twitter, YouTube, Instagram, TikTok, Snapchat, and more.
• Working with marketing professionals to develop social media marketing campaigns.
• Interacting with customers and other stakeholders via the company’s social media accounts.
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements and executing on them.
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities.
• Set key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes, and measuring a campaign’s performance against the KPIs.
• Track and regularly report on the performance of channels, content formats, content types, and more.
• Define a social media strategy (including channels, content formats, and cadence of output) that ladders up to overall content and marketing objectives.
• Build and maintain a social media roadmap and pipeline of content to feed into our wider organic content calendar.
• Produce or work with content creators to co-produce text, image, video, etc., posts across all social channels, including thought leadership, product spotlights, customer stories, company news, and more.
• Maintain a regular cadence and consistency of output while maintaining content quality and brand identity.
• Leverage social media as a way to engage with our online audience/followers, by responding to questions, addressing comments or concerns, and maintaining an active presence across all channels.
• Collaborate cross-functionally on paid social strategy, including text, image, video, etc., ad campaigns across channels.
• Work with the team to contribute to organic content outside of social.
• Act as a key in-house writing/editing expert to support the production of copy for the website, product, promotion, organic channels, etc.
• Source opportunities for content partnerships/cross-promotion and -publication with media, bloggers, tech partners, and more.
• Play a key role in developing channel/distribution strategy to ensure that content is reaching the widest, most relevant audience possible.
• Contribute creative ideas and brainstorming to brand marketing initiatives, including brand videos, podcast content, campaigns, and more.
• Build out the social media discipline with responsibility for hiring, leading, and managing the team's day-to-day activities across platforms.

About you:

• A degree in marketing is preferred.
• 3+ years experience working with social media management platforms to manage Facebook, Instagram, LinkedIn, Twitter, and YouTube for a fast-growing company.
• High proficiency in both Google Analytics and Hubspot.
• Proficiency in Canva or other creative tools.
• Nice to have - able to create and edit byte-sized videos.
• Strong written and verbal communication skills.
• Self-motivated, can-do attitude, problem solver and can work in a fast-paced environment.
• Team player who can work cross-functionally across multiple departments.
• Passionate about technology and marketing trends.
• Excellent organizational skills.
• Creative spirit.
• Positive attitude.
• Result-oriented and dedicated.
• Entrepreneurial mindset, want to grow a business, and love working in a fast-paced environment.
• Ability to work under pressure and deliver on short timelines.
• Strong troubleshooting, analytical and problem-solving skills.
• Strong work ethic.
• Strong interpersonal skills.

You should include these in your application:

• A resume or LinkedIn profile.
• A one-minute introduction video about yourself, highlighting what you think is important. (file should not be larger than 50MB).
• Rate yourself on a scale of 1 to 10, where 1 is a beginner and 10 is an expert, on each of the requirements above. Where you rate yourself higher than 5, please mention the cumulative months of experience in that requirement.