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united-statesRemote in the U.S. only


     Full time

  

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Community Manager (Remote)

A self-driven and ambitious tech-savvy professional who loves interacting with others, is empathetic and has a strong client engagement and servicing record.

 

You'll:

  • Review, select, and implement tools for scheduling, tracking, listening, and reporting on FeelitLIVE’s overall community.
  • Act as the voice, tone, and moderator of the FeelitLIVE brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in-person.
  • Create written and video content for product education and thought leadership.
  • Raise off-platform awareness of the FeelitLIVE brand, company culture, differentiating product capabilities, great events and organizations, and job opportunities.
  • Route support issues coming through social channels to the right support channels.
  • Nurture and hand off sales opportunities at the right time coming through social channels.
  • Collaborate with other teams to produce product education materials.
  • Activate the community to create events, engage with the platform and refer new business.
  • Regularly host community events.

About you:

  • 3+ years experience working as a community manager or similar role.
  • Experience with managing Facebook, Instagram, LinkedIn, Twitter, and YouTube.
  • A degree in communication, English, journalism, marketing, or related fields may be required.
  • High proficiency in both Google Analytics and Hubspot.
  • Strong writing and verbal communication skills.
  • Previous work experience in a platform delivery business environment.
  • Self-motivated, can-do attitude, problem solver and can work in a fast-paced environment.
  • Team player who can work cross-functionally across multiple departments.
  • Passionate about technology and marketing trends.
  • Preferred: previous experience working in the event industry and hosting events.
  • Robust understanding of how Internet and Web technologies work.
  • Excellent organizational skills.
  • Creative spirit.
  • Ample curiosity.
  • Passion and loyalty.
  • Patient.
  • Positive attitude.
  • Result-oriented and dedicated.
  • Entrepreneurial mindset, want to grow a business, and love working in a fast-paced environment.
  • Ability to work under pressure and deliver on short timelines.
  • Strong troubleshooting, analytical and problem-solving skills.
  • Strong work ethic.
  • Strong interpersonal skills.

You should include these in your application:

  • A resume or LinkedIn profile.
  • A one-minute introduction video about yourself, highlighting what you think is important. (file should not be larger than 50MB).
  • Rate yourself on a scale of 1 to 10, where 1 is a beginner and 10 is an expert, on each of the requirements above. Where you rate yourself higher than 5, please mention the cumulative months of experience in that requirement.

We look forward to hearing from you