Join our mission to elevate the human experience around the world

You'll:

• Review, select, and implement tools for scheduling, tracking, listening, and reporting on FeelitLIVE’s overall community.
• Act as the voice, tone, and moderator of the FeelitLIVE brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in-person.
• Create written and video content for product education and thought leadership.
• Raise off-platform awareness of the FeelitLIVE brand, company culture, differentiating product capabilities, great events and organizations, and job opportunities.
• Route support issues coming through social channels to the right support channels.
• Nurture and hand off sales opportunities at the right time coming through social channels.
• Collaborate with other teams to produce product education materials.
• Activate the community to create events, engage with the platform and refer new business.
• Regularly host community events.

About you:

• 3+ years experience working as a community manager or similar role.
• Experience with managing Facebook, Instagram, LinkedIn, Twitter, and YouTube.
• A degree in communication, English, journalism, marketing, or related fields may be required.
• High proficiency in both Google Analytics and Hubspot.
• Strong writing and verbal communication skills.
• Previous work experience in a platform delivery business environment.
• Self-motivated, can-do attitude, problem solver and can work in a fast-paced environment.
• Team player who can work cross-functionally across multiple departments.
• Passionate about technology and marketing trends.
• Preferred: previous experience working in the event industry and hosting events.
• Robust understanding of how Internet and Web technologies work.
• Excellent organizational skills.
• Creative spirit.
• Ample curiosity.
• Passion and loyalty.
• Patient.
• Positive attitude.
• Result-oriented and dedicated.
• Entrepreneurial mindset, want to grow a business, and love working in a fast-paced environment.
• Ability to work under pressure and deliver on short timelines.
• Strong troubleshooting, analytical and problem-solving skills.
• Strong work ethic.
• Strong interpersonal skills.

You should include these in your application:

• A resume or LinkedIn profile.
• A one-minute introduction video about yourself, highlighting what you think is important. (file should not be larger than 50MB).
• Rate yourself on a scale of 1 to 10, where 1 is a beginner and 10 is an expert, on each of the requirements above. Where you rate yourself higher than 5, please mention the cumulative months of experience in that requirement.